Customer Project Manager

At Nexite, we're not just redefining retail — we're reshaping its very foundation. As pioneers in retail IoT, we’ve developed a cutting-edge platform that seamlessly merges with the physical and digital worlds. Our technology delivers real-time data, enables frictionless in-store experiences, and unlocks a revolutionary model for consumer engagement. Backed by innovation and driven by impact, Nexite is setting the trends others will follow. If you're excited to lead transformative projects at the intersection of hardware, software, and retail intelligence — we’d love to have you on board.

We are seeking a Customer Project Manager to lead complex, cross-functional projects for our customers. This role bridges the gap between our clients and internal teams, ensuring successful delivery of hardware and software solutions. You’ll play a crucial role in managing project timelines, technical coordination, and customer communication. You’ll work on cutting-edge wireless and networking solutions.in a dynamic, collaborative environment that encourages innovation.

Responsibilities

• Project Leadership:

Drive end-to-end project execution, from initiation through delivery.

Define project scope, goals, and deliverables in collaboration with stakeholders.

• Customer Engagement:

Serve as the primary point of contact for customer project-related activities.

Build and maintain strong customer relationships by managing expectations and delivering results.

• Team Coordination:

Coordinate activities across multidisciplinary teams including hardware (board/mechanical) and software development.

Ensure alignment of internal resources and manage task dependencies effectively.

• Project Tracking & Communication:

Monitor project progress and adjust plans as needed to meet deadlines.

Provide regular updates to internal teams and customers regarding status, risks, and issues.

• Risk Management:

Identify potential project risks and develop mitigation strategies.

Proactively handle changes in project scope, timeline, and resources.

Qualifications

• Proven project management experience working with both hardware and software development teams.
• Strong customer-facing communication and stakeholder management skills.
• Demonstrated ability to manage multiple projects in a fast-paced environment.
• Excellent organizational and problem-solving skills.
• Familiarity with project management methodologies (Agile, Scrum, or Waterfall).
• Technical background or education in engineering or computer science is a plus.
• Experience or knowledge in wireless and networking systems, such as: WLAN (Wi-Fi), Bluetooth / BLE (Bluetooth Low Energy)’ Other wireless technologies and protocols- Advantage.