Security Analyst, Customer Success (Student Position)

Role Overview

• A special investigative function within our Customer Success organization
• Dive into our platform to analyze detection alerts, API security findings and vulnerability events—then translate insights into actionable reports and customer playbooks
• Reports to the Director of Customer Success
• This is an offline investigations role; you will not process data in real time (no shifts, on-calls, etc.)

Responsibilities

• Analyze detection alerts, API security findings and vulnerability events in our platform
• Transform investigation results into concise, high‑impact analyst reports for customers
• Work closely with Customer Success to ensure analysis reports are tailored to each customer’s specific use cases and areas of interest
• Join customer calls, as needed, to review and explain the reports and dive deeper into investigations based on feedback
• Develop step‑by‑step playbooks and best‑practice guides to streamline customer investigations
• Represent our customers’ needs to R&D and Product by suggesting usability improvements, UX enhancements and feature optimizations
• Track and document platform optimization opportunities to enhance investigation workflows

Requirements

• Enrolled in a program (university or equivalent) in Cybersecurity, Computer Science, Information Security or related, with ≥ 1 academic year remaining
• Minimum 2 years of hands‑on experience in security analysis, NOC/SOC support, threat hunting or similar projects
• Strong understanding of detection & response processes, vulnerability management, API security and identity posture
• Familiarity with Linux operating systems and cloud environments (e.g. AWS, Kubernetes)
• Native English speaker
• Excellent written communication skills for report and guide creation
• Available ~27 hrs/week (≈3 full days), flexible within 10 AM–6 PM Israel time
• Located in or willing to work from Tel Aviv, with full work-in-office policy.