Customer Relations Specialist

Company Description

A.L. GROUP, established in 1965, is a privately owned company with 1450 employees. Trusted by major international brands in the automotive filter industry

Role Description

This is a full-time on-site role as a Customer Relations Specialist located in Rishon LeZion. The Customer Relations Specialist will be responsible for maintaining customer relationships, ensuring satisfaction, providing support, and delivering exceptional customer service on a daily basis.

Requirements:

Experience:

1-2 years in a similar role, preferably in a global company. Experience in customer service and cross-functional work. Familiarity with ERP/CRM systems is an advantage.

Education:

Bachelor’s degree. Mastery in Microsoft Office, especially Excel, is essential.

Skills and Personal Attributes:

Strong service orientation, excellent interpersonal and teamwork skills, data analysis capabilities .

Task-oriented, responsible, detail-oriented, organized, assertive, proactive.

Languages:

Fluency in Hebrew and English (spoken, written, and reading) – required.

Additional languages – an advantage.