Head of Program

Fetcherr experts in deep learning, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

The Head of Program at Fetcherr will oversee multiple high-impact programs, ensuring alignment with company strategy and objectives. This leadership role involves driving execution across complex, cross-functional initiatives, managing interdependencies, and fostering collaboration between R&D, product, and business teams. The Program Director will also play a critical role in stakeholder communication, risk management, and direct team management to ensure the seamless delivery of Fetcherr’s AI-driven solutions.

Key Responsibilities:

• Direct Team Management: Build, lead, and mentor a team of program and project managers, fostering a high-performance culture.
• Strategic Oversight: Lead the planning and execution of complex, multi-project programs that align with Fetcherr’s business goals.
• Cross-Functional Leadership: Manage coordination between R&D, product, and business teams to ensure seamless execution.
• Stakeholder Engagement: Act as the key liaison between internal teams, executive leadership, and external customers, ensuring transparency and alignment.
• Program Execution & Risk Management: Proactively identify risks, develop mitigation strategies, and ensure program success within scope, time, and budget constraints.
• Performance Optimization: Establish and track KPIs, continuously assessing program impact and making data-driven adjustments.
• Process Improvement: Implement best practices for program and project management, optimizing workflows for efficiency and scalability.
  
  

• 10+ years of experience in program and project management, with leadership roles in both large corporations and startups at Series B or C funding stages.
• At least 5 years of experience in direct management of teams, including hiring, mentoring, and performance management.
• Demonstrated success in delivering large-scale, complex technical programs involving multiple R&D teams and diverse product lines.
• Strong technical background, preferably in data science, engineering, or AI-driven products.
• Exceptional stakeholder management skills, with a strong track record in customer-facing roles.
• Strong analytical, problem-solving, and organizational skills.
• Hands-on leadership style with attention to detail and execution excellence.
• Ability to thrive in a fast-paced, evolving environment with multiple priorities.
• Experience with project management tools such as Jira.
• Fluent English is mandatory; proficiency in Spanish is an advantage.
• PMP certification is a plus.
• Airline industry experience or knowledge of revenue management is an advantage.