IT Manager

About Viz.ai

Viz.ai is the pioneer in the use of AI algorithms and machine learning to increase the speed of diagnosis and care across 1,700+ hospitals and health systems in the U.S. and Europe. The AI-powered Viz.ai OneTM is an intelligent care coordination solution that identifies more patients with a suspected disease, informs critical decisions at the point of care, and optimizes care pathways and helps improve outcomes. Backed by real-world clinical evidence, Viz.ai One delivers significant value to patients, providers, and pharmaceutical and medical device companies. For more information visit Viz.ai.

We are growing and are looking for an IT Manager to join our mission to increase access to life-saving treatments.

The Role

• IT Leadership & Hands-On Execution: Lead, mentor, and develop a high-performing IT team while actively participating in technical implementations.
• System Administration: Manage a mixed Mac & Win environment to ensure security, high performance, and effective user support.
• Project Management: Oversee IT projects from conception to completion, including new system deployments, upgrades, and replacements.
• Security: Stay informed about network and endpoint security principles. Implement and maintain a Zero Trust security model (ZTNA), endpoint protection, and access controls.
• Identity & Access Management: Administer IAM policies, ensuring secure, role-based access to cloud and internal systems. Optimize identity lifecycle management, access provisioning, and automated onboarding/offboarding processes.
• Help Desk: Oversee and improve help desk operations, ensuring timely resolution of IT support issues in a hybrid/remote work environment.
• IT Asset Management: Manage IT asset inventory, software licensing, and endpoint deployment across Mac, Windows, and mobile devices.
• Implement IT automation for support workflows, access controls, and patch management.
• Be the IT representative in the Viz vendor approval process.
• Champion Viz values in every aspect of IT — "I'm Accountable," "Kindness Wins," "Quality Squared," and "Time is Brain".
  
  

Why You Will Love Working At Viz.ai

• Seeing your work translated to #'s of lives saved
• You have experience delivering mission-critical, real-world systems
• You love Interacting with great people who are open and fun to hang out with
• Working with world-class people, who have previously taken startups from start to exit - this may be the place for you!
  
  

Requirements

• 7+ years of IT experience, with at least 3 years in a leadership role managing IT operations
• Experience supporting IT operations in a startup or fast-paced SaaS environment
• Self-motivated and highly organized with the ability to work independently
• Deep understanding of Mac & Windows endpoint management, including MDM solutions (Jamf, Intune, or similar)
• Proven experience implementing Zero Trust security models, IAM best practices, and security automation
• Ability to automate IT workflows
• Excellent troubleshooting skills with the ability to identify, diagnose, and resolve technical issues efficiently
• Strong leadership, project management, and communication skills, with the ability to translate technical concepts into business language
• Self-starter with a proactive approach, capable of driving initiatives without direct supervision
• Familiarity with cloud platforms such as AWS, GCP, or Azure is a plus
  
  

Location:

We are located in San Francisco and Tel Aviv. This position is based in Tel Aviv.

Our office in Tel-Aviv is located in Menachem Begin 150, within walking distance of Arlozorov and Ha'Shalom train stations.

Related Links

https://www.viz.ai/media

https://www.fastcompany.com/most-innovative-companies/2019/sectors/biotech

https://www.calcalist.co.il/internet/articles/0,7340,L-3899610,00.html

https://www.geektime.co.il/viz-ai-raises-71m-in-c-round/

themarker.com/technation/.premium-1.9624267

https://www.businesswire.com/news/home/20191023005322/en/Viz.ai-Raises-50-Million-Series-Bring-AI

https://www.globes.co.il/news/article.aspx?did=1001304340

https://www.themarker.com/technation/1.8019503