Payments Product Manager

Description

We are looking for an experienced and strategic Payment Product Manager to lead the development and optimization of our payment systems. You will own the end-to-end payment experience—working cross-functionally to ensure our customers have a seamless, secure, and reliable checkout and payment process.

This role is ideal for someone with a strong technical background, a deep understanding of the payment ecosystem, and a passion for delivering great customer experiences.

Key Responsibilities

• Own the product roadmap for payments, including checkout, payment methods, recurring billing, and fraud prevention.
• Collaborate with Engineering, Design, Legal, Finance, and Customer Support teams to build and scale our payment infrastructure.
• Define and analyze key metrics to inform decision-making and measure success.
• Work with third-party payment providers (e.g., Stripe, Adyen, Chargebee, PayPal) to integrate and optimize payment processing.
• Ensure compliance with PCI, PSD2, SCA, and other relevant regulations.
• Identify new opportunities for payment optimization, including new payment methods, geographies, and pricing models.
• Champion customer experience in the payment flow, minimizing friction while maximizing trust and conversion.
• Conduct market research and competitive analysis to stay ahead of payment trends and innovations.
  
  

• 3–7+ years of experience in product management, preferably with a focus on payments, fintech, or e-commerce.
• Strong understanding of the payments ecosystem, including gateways, processors, acquiring, and fraud detection.
• Experience working with third-party payment solutions (e.g., Stripe, Adyen, Braintree, Chargebee, etc.).
• Solid technical foundation; able to effectively work with engineers and understand APIs and system architecture.
• Excellent communication, collaboration, and stakeholder management skills.
• Proven ability to lead cross-functional teams and deliver results in a fast-paced environment.
• Data-driven mindset with experience in experimentation and A/B testing.
• Knowledge of compliance and regulatory frameworks related to payments is a plus.