Sales Operations Analyst

Description

We are looking for a Sales Operations Analyst to join our team and help drive efficiency, alignment, and insights across our revenue-generating teams. You will play a key role in optimizing sales processes, analyzing revenue performance, and ensuring accurate forecasting. This role requires strong analytical skills, attention to detail, and a deep understanding of sales and revenue operations.

WHAT AM I GOING TO DO?

• Data Analysis & Reporting: Analyze sales and revenue data to provide actionable insights for leadership. Develop and maintain dashboards and reports in CRM and BI tools.
• Sales & Marketing Alignment: Support cross-functional collaboration between sales, marketing, and business success teams to improve pipeline efficiency and conversion rates.
• Revenue Forecasting: Assist in revenue forecasting and performance tracking, identifying trends and areas for improvement.
• Process Optimization: Identify bottlenecks in sales and revenue operations processes, implementing automation and workflow improvements where possible.
• CRM & Tech Stack Management: Maintain and optimize the use of CRM (e.g., Salesforce, HubSpot) and other revenue tech stack tools to improve data accuracy and efficiency.
• Commission & Incentives: Support the calculation and analysis of sales commissions and incentive structures.
• Ad-Hoc Projects: Work on special projects to improve revenue operations strategies, pricing analysis, or go-to-market effectiveness.
  
  

Requirements

• Education: Bachelor’s degree in Business, Finance, Analytics, or a related field.
• Experience: 2-4 years in revenue operations, sales operations, business analytics, or a related field.
• Technical Skills:
• Proficiency in CRM platforms (Salesforce and/or HubSpot).
• SQL knowledge
• Experience with BI tools (Tableau, Looker, Power BI, etc.).
• Strong Excel/Google Sheets skills;
• Analytical Mindset: Ability to interpret complex data sets and translate findings into actionable business strategies.
• Communication: Strong written and verbal communication skills to work cross-functionally.
• Problem-Solving: Proactive approach to identifying and solving revenue-related challenges. Regularly accompanies analysis with clear summaries and suggestions.
• Attention to Detail: High level of accuracy in data analysis and reporting.
  
  

At Fiverr, we’re not about checklists. If you don’t meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you.

EQUAL OPPORTUNITIES

At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.