Sales Engineer

Social media is being manipulated by bad actors, damaging the reputations of brands and individuals, spreading fake news and consumer hate. Cyabra’s technology filters through social conversations to empower brands and government agencies to uncover disinformation and discern people’s real sentiments online. Our powerful lens taps into hives of activity that are connected by common interests and passions to provide a deeper understanding of what drives consumers to help brands make smarter decisions.

We’re seeking a talented Sales Engineer to support our rapidly growing sales efforts. In this role, you’ll serve as the technical expert in sales engagements, partnering with Account Executives to deliver tailored product demonstrations, guide training and proof-of-concepts (POCs), and articulate the strategic value of Cyabra’s insights to prospective customers. You’ll be responsible for developing a positive experience and fostering healthy working relationships with both business professionals and government officials. As a Sales Engineer, you will need to share our passion for data and insights. You will be accountable for regional revenue goals by driving innovative technical discussions with key prospects and overseeing day-to-day account-level activities. Ultimately, you’ll have the unique opportunity to become a highly valued business partner and trusted advisor that plays a critical role in our sales process every single day.

KEY RESPONSIBILITIES:

• Technical Expertise: Develop deep expertise in our SaaS and API products, including their architecture, features, and implementation workflows, to effectively articulate value to both technical and non-technical stakeholders.
• Sales Support: Partner with the Sales team throughout the sales cycle—delivering tailored product demos, technical presentations, and solution walkthroughs that align with client needs and drive deal progression.
• Client Engagement: Serve as a trusted technical advisor to prospects, understanding their requirements, addressing product-related inquiries, and providing guidance on customization, integration, and deployment strategies.
• Solution Design: Collaborate with Sales and Product teams to architect customized solutions that highlight the business impact of our offerings, ensuring a seamless fit between client needs and platform capabilities.
• Content & Documentation: Produce and maintain high-quality materials, including onboarding guides, solution briefs, FAQs, and internal sales enablement materials that support pre-sales initiatives.
• Cross-Team Collaboration: Act as a feedback conduit between clients, Sales, Product, and Engineering—sharing insights and field intelligence to inform roadmap decisions and enhance product-market fit.

REQUIREMENTS:

• Bachelor’s degree in Computer Science, Engineering, or related field (a plus!)
• Proven experience (3 years) in a technical sales role within the SaaS industry
• Strong understanding of SaaS products, cloud technologies, APIs, and software integrations.
• Excellent communication skills, both verbal and written, with the ability to convey technical concepts to non-technical stakeholders.
• Demonstrated ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Willingness to travel for client meetings and presentations.