Office Manager - Front Desk

Description:

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth.

With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.

We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.

If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. 

We're looking for a hands-on, service-oriented Office Admin to join our Operations team!

This is a front-of-house workplace operations role, based at the heart of our Tel Aviv HQ.

You will be the person who helps connect employees, guests, vendors, candidates, and day-to-day office operations — making sure the office feels welcoming, organized, efficient, and fully functional every day.

This is not a traditional reception role. The front desk is the operational hub of the office: where visitors are welcomed, issues are identified, vendors are coordinated, employees get support, and the workplace experience comes to life.

The ideal candidate is proactive, organized, detail-oriented, and comfortable multitasking in a fast-paced environment. You should be someone who notices what needs to be done, takes ownership, and keeps things moving with a positive, service-oriented approach.

• Own the front desk and front-of-house experience, creating a welcoming and professional first impression for employees, guests, candidates, vendors, and visitors.
• Support the daily operations of Guesty’s Tel Aviv HQ, ensuring the office is clean, organized, safe, welcoming, and fully functional.
• Handle day-to-day facilities issues, including maintenance requests, repairs, access issues, cleaning, office equipment, HVAC, plumbing, electricity, and general troubleshooting.
• Coordinate with vendors and service providers across cleaning, maintenance, supplies, coffee, catering, couriers, and other workplace needs.
• Manage visitor and guest logistics, including registration, access, parking, arrival instructions, meeting coordination, and front-desk support.
• Monitor and follow up on internal workplace requests through Slack, ticketing systems, and internal communication channels.
• Support recurring office routines, including supplies ordering, kitchen and refreshment stock, mail, shipping, storage organization, and preventive maintenance follow-up.
• Provide administrative support to the Operations team, including purchase orders, invoice follow-up, payment documentation, expense tracking, and operational trackers.
• Assist with employee experience and travel-related support, including onboarding kits, office gifts, employee welfare deliveries, basic travel guidance, and international visitor logistics.
• Maintain accurate office documentation, vendor lists, internal guides, trackers, and operational procedures.

What we’re looking for

• 1–2 years of experience in office operations, workplace operations, facilities, administration, front desk, or a similar operational role.
• Experience working with vendors, suppliers, service providers, or maintenance teams.
• Strong multitasking skills and the ability to manage several open tasks at the same time.
• A proactive, hands-on, “get things done” approach.
• Strong service orientation and the ability to communicate well with employees, managers, vendors, candidates, and internal stakeholders.
• Ability to work under pressure, prioritize effectively, and respond quickly to urgent office needs.
• High attention to detail and strong follow-through.
• Comfortable working full-time from the office and being physically present at the front desk as the office’s front-of-house anchor.
• Fluent Hebrew and strong English, both written and verbal.
• Experience working with Google Workspace, Slack, calendars, spreadsheets, forms, and shared documentation.
• Comfortable managing trackers, checklists, office procedures, and recurring operational tasks.
• Independent, responsible, and able to take ownership while working as part of a collaborative Operations team.

Nice to have

• Experience in a high-tech company, startup, or fast-paced global environment.
• Familiarity with purchase orders, invoices, payments, expense platforms, or basic budget tracking.
• Basic experience supporting employee travel coordination.
• Experience supporting onboarding, employee experience, workplace events, or internal office communications.