Customer Sales Manager

Company Description

Neoja Ltd. is an upcoming international chain of basketball-themed restaurants that offers a memorable social experience. Our unique dining establishments combine great food with a vibrant sports atmosphere, attracting basketball fans and food enthusiasts alike.

Role Description

This is a full-time hybrid role for a Customer Sales Manager. The Customer Sales Manager will be responsible for managing daily sales activities, building and maintaining customer relationships, and implementing sales strategies to increase revenue. Additional responsibilities include monitoring team performance, training staff, and ensuring customer satisfaction. The role is located in Beit Shemesh, with some opportunities to work from home.

The Customer Sales Manager will also oversee and guide the planning and execution of corporate, employee organization, and personal events, ensuring a seamless and memorable experience for all clients.

Key Responsibilities:

• Manage daily sales activities and customer interactions to boost revenue and maintain customer satisfaction.
• Build and nurture long-term customer relationships.
• Implement and execute sales strategies.
• Monitored team performance and provided training to ensure high customer service.
• Oversee the execution of corporate events, employee organization events, and personal events, including managing client expectations and ensuring smooth operations during events.
• Collaborate with the events team to ensure high-quality event delivery.
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Maintained records and reports of customer interactions, feedback, and event details.

Qualifications:

• Sales and Customer Relationship Management skills
• Team Management and Training experience
• Sales Strategy Development and Implementation skills
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and in a team within a hybrid work environment
• Experience in the hospitality or restaurant industry is a plus
• Experience in event management is a plus