System Analyst

Job Description:

• Analyze and define business processes, including writing detailed specifications.
• Define software solutions for existing and future requirements.
• Manage testing processes for system developments and business workflows.
• Prepare price quotes for customers.
• Develop user manuals and training materials.
• Guide new customers through implementation, installations, training sessions, and workshops.
• Collaborate closely with internal teams, including customer support, development, QA, and implementation teams.
• Work as part of a team under the supervision of the Product Manager, providing full ongoing support.

Requirements:

• Bachelor's degree in Industrial Engineering and Management, Business Administration (specializing in Economics), or Information Systems.
• At least 5 years of experience in system analysis and process design.
• Proven experience in writing both technical and business specifications in Hebrew and English.
• Familiarity with ERP systems (advantage for logistics management systems).
• Experience in leading projects from initiation to implementation (advantage).
• Understanding of logistics processes (advantage).
• Knowledge and experience with SQL.
• Experience with cloud infrastructure (advantage).
• High-level proficiency in English.
• Strong learning abilities, service-oriented mindset, excellent interpersonal skills, initiative, and responsibility.