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מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

Delivery Advisor

Tesla

תל אביב - יפו

Delivery Advisor

Tesla

תל אביב - יפו

What To Expect
As a Delivery Advisor at Tesla, you will be responsible for guiding customers through the delivery process and ensuring that they have a frictionless and exceptional experience when taking delivery of their Tesla vehicle. You will be a delivery expert who adds your own guidance to the ownership solution, validating and adjusting it as needed to ensure a successful delivery.

You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets. 

We Offer:

A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success

The chance to work with innovative technology, advanced tools and software

Ongoing training and development to help you grow your skills and career

A competitive compensation and benefits package

A safe, clean and fun workplace

What You'll Do

Take over the customer once the order has been placed and guide them through the delivery process

Validate and adjust the purchase solution designed by the Tesla Advisor to ensure a successful delivery process

Create an ownership solution for customers who have made their purchase without previous interaction with Tesla

Communicate regularly with customers, setting the right expectations and providing updates on delivery timelines

Address any questions or concerns that customers may have about the delivery process and provide solutions to any problems that arise

Ensure that all required documentation is completed accurately and on time

Closely adhere to all processes to ensure a speedy revenue recognition and cash collection

Coordinate with other members of the Tesla team, including the Delivery Experience team and the Service team, to provide a seamless and exceptional customer experience

Ensure that all customers are satisfied with their delivery experience, and that any issues are resolved to their satisfaction

Conduct vehicle handovers at Asdod Port and Meet or exceed delivery targets and performance metrics

What You'll Bring

Strong operations skills, and the ability to manage multiple tasks and priorities in a fast-paced environment

Good problem-solving skills, with the ability to anticipate and address potential issues before they arise

Excellent communication and interpersonal skills, and the ability to build strong relationships with customers and colleagues

Ability to explain complex topics to customers in simple terms

Attention to detail and a focus on accuracy, with the ability to complete documentation accurately and on time

Ability to work independently and as part of a team

Passion for Tesla's mission and products, and a desire to provide an exceptional customer experience

Valid driving license held for a minimum of 2 years

, Tesla

לכל המשרות של Delivery Specialist