NOC Engineer

NSO Group provides vetted government agencies with cutting-edge technological solutions designed to prevent and investigate terrorism and crime. We are constantly exploring new technologies to address the next challenge in this dynamic, ever-changing market. Want to join us in making a difference (and have a lot of fun along the way)? Apply now

As a NOC Engineer, you will:

·      Work in shifts 24x7, including weekends and holidays

·      Troubleshoot and debug technical incidents

·      Monitor and troubleshoot various systems 

·      Monitor and investigate OPSEC incidents

·      Provide clients with a professional first point of contact 

·      Handle day-to-day production issues

·      Continuously develop and improve the team’s service and processes

·      Perform preventive maintenance

If you have:

·      At least 1 year of experience as technical support, NOC or customer service representative, or a similar role

·      Knowledge in UNIX systems & CCNA level networking 

·      Knowledge of at least one programming languages like Bash, Python, SQL, JavaScript, etc.

·      Fluency in English with strong writing and communication skills

·      Ability to multitask under pressure and remain focused

·      Strong analytical skills and ability to collect and interpret data from various sources

·      Knowledge of Windows services and logs

·      Basic knowledge in Virtualization (VMware, VB, HyperV)

Join NSO Group and make a difference!

https://www.nsogroup.com/job/24-7-monitoring-and-technical-support/