NOC Operator

Join our acclaimed NOC team! We are looking for a NOC Operator for a full-time position. In this role, you will focus on maximizing the availability, reliability, and performance of the bank’s most critical systems with 24x7x365 (Shifts) coverage. As a member of the production department, you will play a pivotal role in managing the environment and collaborating with R&D, product, QA, and delivery teams.

Your Day-to-Day:

• Provide 24x7x365 monitoring of all production systems, services, and infrastructure, proactively ensuring the reliability and availability of the environment.
• Manage all production incidents from initial detection to final resolution, including root cause analysis.
• Work closely with R&D, QA, and other operational and development teams to ensure effective management and prioritization of incidents.
• Help expand the observability of production systems to improve their reliability.
• Utilize a forward-thinking approach to identify and address recurring issues with sustainable solutions.
• Contribute to our knowledge base by writing technical and business articles.
  
  

• Demonstrated experience in managing incidents under pressure with multiple tasks and stakeholders.
• At least 1 year of experience in monitoring, troubleshooting, and controlling a production environment.
• Exceptional interpersonal and teamwork
• Clear, effective written and oral communication skills.
• Fluent in English, both oral and written.
  
  

• Experience with Dynatrace is a significant advantage.
• Basic knowledge of SQL
• Experience with JIRA
  
  

• Innovation without bureaucracy – Traditional banks take months to launch features; we do it in weeks or days. Here, good ideas become real solutions fast.
• AI-driven, always human – Our AI personal banker is available 24/7, but behind the scenes, we’re powered by real people who make sure our customers get the best experience.
• Tech-first mindset – Agile teams, cutting-edge tech, no legacy systems - just full-speed innovation.
• Growth starts from within – In 2024, 50+ employees got promoted. If you're looking for a place where your career can evolve, this is it.
• Diversity that drives impact – 60% of our leadership team are women - one of the most diverse financial companies in Israel.