Technical Writer

CYE LinkedIn

הרצליה

We're seeking a Technical Writer to join our team in Israel on a part-time basis (50% position).

This role requires a highly technical and detail-oriented professional who can work closely with our development and product teams to create clear, accurate, and comprehensive technical documentation.

You will play a key role in ensuring our technical materials are accessible, consistent, and helpful to our enterprise customers.

Responsibilities

Collaborate daily with the product and development team to document technical features, APIs, and product capabilities
Work with product managers to create and maintain product documentation, including knowledge center articles and in-app help content
Develop and update release notes, technical guides, FAQs, and troubleshooting documentation
Ensure all documentation is accurate, consistent, and aligned with our product’s functionality and technical specifications
Translate complex cybersecurity and technical concepts into clear, concise, and user-friendly documentation for customers
Continuously review and improve documentation based on internal team feedback and customer insights

Qualifications

3+ years of experience as a Technical Writer in a SaaS product company
Background in cybersecurity or B2B SaaS applications – an advantage
Proven ability to work closely with developers and technical teams to gather and document complex technical information
Hands-on experience in creating product documentation, API documentation, and knowledge base articles
Strong ability to translate highly technical content into clear and structured documentation suitable for different audiences
Proficiency with documentation tools such as Confluence, Intercom, MadCap, or similar
Mother-tongue level English proficiency – essential
Ability to manage tasks independently within a part-time (50%) role

About Us

CYE offers a SaaS cybersecurity optimization platform that combines technology with red team activity to deliver the most comprehensive and contextual organizational security assessments. By quantifying security data, CYE delivers business insights that help businesses make the right decisions about cybersecurity.