Sales Operations Specialist

CloudZone is a global leader in multi-cloud services and a top-tier partner of AWS, Google Cloud, and Microsoft Azure. With over 14 years of expertise, we excel in helping companies maximize the full potential of their cloud investments, delivering exceptional business outcomes with efficiency and precision. What truly sets CloudZone apart is our awesome vibe, outside-the-box thinking, colorful professionalism, and unwavering customer obsession.

Sounds exciting? Then keep reading because we’re our sales Operations team is looking for a Sales Operations Specialist who will play a vital role in supporting our sales teams.

This position is responsible for providing worldwide operations support which is an essential component of our sales organization, contributing to revenue growth and sales productivity. The ideal candidate must be hands-on, able to work independently, and possess strong organizational skills.

Responsibilities:

• Work closely with Account Managers and CSM teams to support the business and customers’ needs including day-to-day customer support.
• Ensuring adherence to processes and commercial guidelines, mitigating gaps between sales needs and operational processes.
• Management Proposals and contracts preparation and submission.
• Work closely with the Finance team on monthly closing and in parallel in defining policies and guidelines.
• Train sales teams.
• Proactively identify required changes and push for improvements.

Requirements:

• 1+ years of hands-on experience in a Sales Operations, Business Operations, or Administrative role (preferably in a B2B SaaS or tech company).
• Proactive, results-driven mindset (you don’t just complete tasks, you push things forward and ensure processes run smoothly from start to finish.)
• Customer-first & service-oriented approach, able to support sales teams and customers with a sense of urgency and professionalism.
• Strong problem-solving & execution skills
• Ability to work at a fast pace and prioritize effectively
• Familiarity in Salesforce, ERP systems, and other operational tools
• Excellent organizational skills, attention to detail, and ability to anticipate business needs.
• Self-starter mentality --> you take initiative, own your responsibilities, and make sure things get done.
• Fluent English (Verbal & Written), strong communication skills for working with global teams.