Production Engineer

WalkMe is growing and we want you to join us! At WalkMe, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to measure, drive, and act to ultimately maximize the impact of their digital transformation and accelerate the return on their software investment. And with over 2,000 clients, including more than a third of Fortune 500 companies, working with us daily, we’re changing how enterprises interact with their technology. We are looking for a Production Wizard - to join our amazing Cloud Engineering team. We are developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users. We are looking for people who are passionate about leading technology to the extreme. If you are striving to develop an innovative product, make an impact, and work with the industry’s brightest talent as part of one of the fastest-growing and successful startups around – WalkMe is where you want to be!

As part of the Cloud Engineering team, you’ll do the following:

• Design, implement, and maintain production systems
• Develop and implement processes and procedures to ensure the smooth operation of production systems.
• Troubleshoot and resolve production incidents.
• Monitor production systems for performance issues and resolve issues as they arise.
• Work with other engineers to design and implement new features and improvements to production systems.
• Participate in on-call rotations to provide support for production systems
  
  

• 4+ years experience in a Cloud SaaS environment.
• Strong understanding of production engineering principles and practice.
• Evaluate new cloud-native technologies and vendor products to continuously improve our SaaS offerings.
• Experience with Kubernetes in a production environment.
• Vast experience in managing environments in AWS.
• Experience with Terraform, Consul and Vault.
• Experience working with continuous integration tools such as GitLab CI.
• Experience with production support, Troubleshooting , Upgrading CI/CD Pipelines.
• Experience in managing databases, such as Mysql, Postgres and MongoDB.
• Language experience in any of Python, Shell scripting and Groovy.
• Experience with monitoring systems such as Datadog and New Relic.