Head of Current Accounts and Deposits

At Bank esh, we’re not just imagining the future of banking- we’re building it with a bold vision to redefine the banking industry for the 21st century. Our mission is to create a banking experience that leverages cutting-edge technology, operational excellence, and fosters deep trust between banks and customers. We’re on the brink of something extraordinary. Our first digital bank in Israel, Bank esh, has already secured its license as a bank in formation in December 2022, and we're gearing up to make waves in the industry. Join us on this exciting journey as we create a bank from the ground up, one that’s set to revolutionize the way people think about banking. Be part of a team that’s not just building a bank, but crafting the future of financial services.

Join us as the head of Current Accounts and Deposits, and play a pivotal role in shaping esh bank's core operational processes. In this position, you will be accountable for establishing and managing the procedures for opening, maintaining, and closing accounts, as well as overseeing our comprehensive suite of deposit products for all customers. Your responsibilities will include the strategic planning, meticulous implementation, and continual refinement of these banking processes—ensuring an exemplary user experience, unwavering regulatory compliance, and robust risk management. This is a unique opportunity for an experienced professional to drive excellence and innovation in our financial services.

Job Responsibilities:

• Take end-to-end ownership over the processes of account opening, management, and closure.
• Oversee the deposit products.
• Handle interactive banking and secure the necessary permits for opening online accounts.
• Manage the business processes related to the IT infrastructure relevant to current accounts.
• Work closely with Technology, Product, Service, and Regulatory teams to implement changes and improvements.
• Ensure compliance with regulatory requirements and proper adherence in account management.
• Develop and implement the bank’s work plan for current accounts and deposits.
• Manage and recruit a team of employees in line with the bank’s growth and work plan.

Job Requirements:

• At least 5 years of experience in the banking/financial sector related to customer management.
• At least 2 years in a managerial role
• Experience in establishing and leading processes.
• Experience in business development and product development frameworks.
• Familiarity with current account management processes within a banking system - A major advantage
• Ability to work in a dynamic environment with the capacity to manage multiple interfaces.
• Exceptional attention to detail.
• Independence and strong decision-making skills, combined with the ability to work effectively as part of a team.
• An entrepreneurial and technological orientation.
• Self-motivation and the ability to work autonomously.
• Excellent interpersonal skills.
• Strong service orientation and customer understanding.
• Ability to analyze and solve complex problems and situations, striving for optimal solutions.