Help Desk Specialist

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

As a Help Desk Specialist you will be responsible for:

• Supporting users in multi-region environments & worldwide teams.
• Managing users and permissions of cloud based products.
• Mastering, deploying and supporting the latest technologies.
• Onboarding and offboarding process.
• Managing computers and peripheral equipment

Requirements

• At least 2 years experience as a help desk specialist in a cloud-based environment.
• Service-oriented, patience and independent
• Excellent understanding of computer systems and hands-on experience with installing and maintaining peripheral equipment
• Knowledge of Atlassian products (especially Jira administration)
• Experience supporting Mac products
• Fluent English
• Good understanding of cloud environments - advantage
• Familiarity with G suite - advantage
• Basic scripting skills (Powershell, Bash or Python) – advantage
• Fast learner

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