Product Marketing Manager

Description:

About AudioCodes

AudioCodes (Nasdaq: AUDC) is a global leader in enterprise voice technology and Voice AI innovation for the digital workplace and customer experience. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center, with next-generation AI-powered voice solutions. With over 30 years of expertise and presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across businesses worldwide.

Voca CIC – AI-first CX for Microsoft Teams and beyond

Voca CIC is AudioCodes’ flagship Contact Center as a Service (CCaaS) portfolio, designed for organizations adopting AI-powered customer experience solutions.

The portfolio includes:

• A Microsoft Teams-native contact center for enterprises standardized on Microsoft
• A platform-agnostic AI Receptionist that integrates with virtually any telephony environment

Built AI-first, Voca CIC embeds Conversational AI and Generative AI across the customer journey with capabilities including AI voice agents, call summarization, sentiment analysis, and omnichannel engagement across voice, chat, and email.

Voca CIC serves more than 200 enterprise customers globally across 12+ Microsoft Azure regions and has received multiple industry awards, including:

• CX Today Best Microsoft Teams Contact Center (2024)
• CX Today Best CX Deployment (2025)
• UC Today Best Microsoft Teams Contact Center (2025)

The Voca AI Receptionist extends our reach beyond Microsoft-centric environments, enabling organizations of all sizes to adopt AI-powered customer engagement on top of existing voice platforms such as Microsoft Teams, Cisco, Avaya, RingCentral, PBX systems, and carrier services.

If you’re excited about building at the intersection of AI, customer experience, cloud communications, and enterprise SaaS — we’d love to meet you.

What You’ll Do:

• Define product positioning, messaging, and value propositions for enterprise buyers, partners, and CX leaders
• Lead go-to-market launches for new features, solutions, and AI-driven experiences
• Influence product strategy and roadmap priorities through customer, market, and competitive insights
• Work cross-functionally with Product, Sales, Customer Success, and executive stakeholders to align messaging, launches, and business priorities
• Develop compelling content including sales decks, customer stories, thought leadership, demo scripts, and one-pagers
• Partner with Growth and Field Marketing teams on campaigns, webinars, events, and demand generation initiatives
• Build sales enablement materials, competitive positioning, and partner-facing assets in collaboration with Product and Business teams