Customer Services Specialist

Company Description

The Gevasol Group specializes in developing and manufacturing customized solenoids and motion & fluid control systems for the process control industry. As a family-owned industrial group, we have six R&D centers and eight manufacturing facilities worldwide. Our diverse engineering team collaborates to provide innovative solutions tailored to our clients' needs.

Role Description

This is a full-time on-site role for a Customer Services Specialist located in Rishon LeZion. The Customer Services Specialist will be responsible for customer support, ensuring customer satisfaction, maintaining phone etiquette, providing exceptional customer service, and enhancing the overall customer experience.

Qualifications

• Customer Support and Customer Satisfaction skills
• Phone Etiquette and Customer Service skills
• Customer Experience skills
• Strong communication and interpersonal skills
• Ability to handle high-stress situations with professionalism
• Experience in the process control industry is a plus
• Bachelor's degree in Business Administration or related field