Technical Writer & Documentation Specialist - Architect / Engineer

About Us

Ephoca is an innovative leader in the HVAC industry, specializing in advanced, all-in-one heat pump systems designed to provide efficient heating, cooling, and ventilation solutions without the need for external units. Our flagship product, the AIO ("All-In-One"), integrates a high-efficiency heat pump, state-of-the-art Energy Recovery Ventilator (ERV), MERV 13 filter, and a bathroom exhaust into a compact, single-package unit. This design simplifies installation and maintenance, making it an ideal choice for offices, hotel rooms, apartments, and various dwelling types.

Position Overview

The ideal candidate will be responsible for creating and managing technical documentation for our products, ensuring clarity, accuracy, and alignment with U.S. market standards. This includes how-to guides, manuals, data sheets, owner’s manuals, and other reference materials. The candidate should have strong communication and design skills, enabling them to translate complex technical information into clear and user-friendly documentation. This role requires collaboration with engineering, design, and technical teams worldwide to maintain up-to-date and high-quality materials.

Responsibilities

• Translate technical concepts into clear, professional documentation
• Work closely with global teams (New York, Italy, and Israel) to gather and verify technical information
• Ensure real-time updates of documentation to keep clients and teams informed
• Develop and maintain technical manuals, user guides, and product instructions
• Collaborate with customer representatives to understand documentation requirements
• Utilize tools such as InDesign, AutoCAD, and Revit to create high-quality materials
• Ensure compliance with industry regulations and company standards

Qualifications

• Bachelor’s degree or equivalent experience (Architecture, Engineering, or a related field preferred)
• Experience in the technology, construction, or engineering industry
• Strong written and verbal communication skills (Native or professional-level English required)
• Ability to work with technical teams across different time zones
• Proficiency in Adobe InDesign and other Adobe tools (experience with AutoCAD and Revit is a plus)
• Availability to travel occasionally

What We Offer

💰 Competitive pay—above average for this position

🚀 Exciting international projects in engineering, construction, and product design

📐 Ideal for architects and engineers with strong documentation skills

✈️ Opportunities to travel and collaborate globally

🌍 Italian language skills are a plus

🎉 Join a fun, dynamic company that values precision and innovation