Information Technology Team Leader for Digital , Customer Service, and Sales applications

Schestowitz, is seeking Information Technology Team Leader for Digital , Customer Service, and Sales applications

This challenging and dynamic role includes:

• Managing a team of approximately 3 employees responsible for the implementation, development, and integration of information systems that support the activities of sales, customer service, digital and innovation, and eCommerce teams.
• Responsibility for the implementation and development of Salesforce systems in the areas of customer service, eCommerce, digital marketing, and sales.
• Hands-on work alongside team management – including development, configuration, support, and project leadership.
• Ongoing collaboration with business departments, gathering requirements, and implementing technological solutions.
• Improving and optimizing digital processes, including integrating eCommerce systems and digital platforms.
• Leading the CRM system replacement project for customer service with Salesforce.
• Managing projects in the fields of eCommerce and Marketing Automation.
• Managing multiple external software vendors.

• Bachelor's degree in Information Systems/ Industrial Engineering and Management (specialization in Information Systems) – mandatory.
• Proven managerial experience of at least 3 years in managing a development or implementation team – mandatory.
• Experience working with Salesforce – mandatory.
• Hands-on capabilities in implementing, developing, and integrating information systems – mandatory.
• Knowledge and experience with SAP – a significant advantage.
• Experience in similar industries (import, marketing, distribution, production) – a significant advantage.
• Familiarity with customer service, sales, digital, and eCommerce fields – an advantage.