Senior Product Manager

Who are we?

Workiz is the leading SaaS platform for field service teams, trusted by over 120,000 pros. We help real, hard-working people run and grow their businesses, with an end-to-end solution that enables them to schedule jobs, dispatch, invoice, track performance, get paid in the field, plus so much more — all in one place!

We’re on a mission to revolutionize our industry by “automating everything but holding the wrench”, providing our users with smart, AI-powered tools that will replace time-consuming tasks, generate more revenue, and provide peace of mind, freeing our users to focus on building their small business into an empire.

Who are you?

We’re currently seeking a talented product manager who will lead and grow one of the mission-critical areas of our platform: Complex Trades. This domain focuses on the unique needs of specific field service verticals that typically have broader and more sophisticated requirements to run their business.

In this role, you’ll perform continuous user research to understand the needs of this domain, identify and deliver impactful solutions, and measure and iterate based on your defined KPIs.

If you’re a business-oriented, growth-hacking, product manager who’s ready to take us to the next level , read on!

So, what will you be doing all day?

• Work with our customers to understand their needs, pain points, and motivations
• Utilize qualitative and quantitative data to optimize product experiences and boost customer engagement and retention
• Create and implement a product roadmap to address customer needs and business goals
• Lead a cross-functional team to execute on the product roadmap
• Identify and measure product impact using Key Performance Indicators (KPIs)
• Manage trade-offs among short/long-term objectives, customer experience and technical debt
  
  

• Over 5 years of experience designing, delivering, and scaling world-class customer-facing applications in product management roles
• Demonstrated success managing an end-to-end product lifecycle
• Proven ability to develop and execute a successful product roadmap
• Customer-focused with a history of delivering products designed to create great user experiences
• Experience working with analytics tools and using qual and quant data to inform product decisions, and clearly and accurately communicate data insights
• An effective collaborator and communicator who can influence and align various cross-functional stakeholders
• Experience working with third party integrations
• Experience working with US customers
• Experience with agile development methodologies
• Excellent verbal and written communication skills in English
• Meticulous attention to detail
• Curious, self-driven, critical thinker, and a lifelong learner with a strong can-do approach and a good sense of humor
• Hands-on experience developing AI-powered product solutions - a plus!
  
  

• You’ll love the product you work with and the people too:)
• Excellent benefits
• Team players. Rockstars without the ego. Fast learners who work hard and get S*** done.
• There is no such thing as a bad idea
• 40% female %60 male
• You can grow your career in any direction you choose
• Diversity isn’t just a buzzword
• We know how to have fun! Join our surf club, ping pong tournaments, and other spontaneous activities. Oh, and we throw some killer parties
• We build our people up. Every team member is treated as a long-term investment and we recognize the value of always nurturing and training them so they can go above and beyond in their skills and job duties