Customer Service Specialist

Company Description

A.A.A. Aviram" is a company specializing in building maintenance and management services, including regular maintenance, technical system upkeep (such as elevators and HVAC), gardening, cleaning, and more. The company focuses on providing services for residential, commercial, and public buildings while ensuring high quality of life for residents and minimizing maintenance issues. With extensive experience in cleaning and working with security institutions, the company distinguishes itself with professional and reliable service.

Role Description

This is a full-time on-site role for a Customer Service Specialist at Aviram Cleaning Group located in Be'er Sheva. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service on a daily basis.

Qualifications

• Customer Support and Customer Satisfaction skills
• Phone Etiquette and Customer Service skills
• Customer Experience
• Excellent communication and interpersonal skills
• Problem-solving abilities and patience
• Ability to work in a fast-paced environment
• Previous experience in customer service roles
• High school diploma or equivalent