Customer Service Representative

📢 We're Hiring! Customer Service Representative 🚀

At WiWi, we’re not your typical customer service team! Our customers love and appreciate us, and we take pride in delivering an outstanding experience every time. If you're looking for a role where you’ll be valued and make a real impact, this is the place for you! 🩷

🔹 What You’ll Do:

✅ Provide excellent customer support via phone, email, and chat

✅ Assist customers with inquiries, troubleshooting, and issue resolution

✅ Collaborate with internal teams to ensure customer satisfaction

✅ Maintain accurate records of customer interactions

🔹 What We’re Looking For:

✔️ Customer Service Experience – previous experience in a similar role is preferred

✔️ Customer-Focused Mindset – strong skills in customer support, satisfaction, and experience

✔️ Communication & Interpersonal Skills – excellent verbal and written communication

✔️ Problem-Solving & Conflict Resolution – ability to handle issues effectively and professionally

✔️ Multitasking & Prioritization – ability to work in a fast-paced environment and manage multiple tasks

✔️ Tech-Savvy – comfortable using customer service platforms and tools

📍 Location: Netanya (Hybrid – work from home & office)