Operations Assistant

Who We Are

BEIT ISSIE SHAPIRO is Israel’s pioneering leader and innovator in the field of disabilities, developing and providing life-changing services, and exporting best practices for a more inclusive society around the globe.

Job Description

We are seeking a detail-oriented and proactive individual to join our team, to oversee the process of donor giving, maintain CRMs, carry out various administrative projects and tasks to support the global fundraising operation at Beit Issie Shapiro.

Responsibilities

• Prepare donor income reports, export, utilize and process information from CRMs.
• Update financial and other records and lists in CRM systems; ensure data is clean and current.
• Track daily donations, issue receipts and coordinate correspondence.
• Track and report expenses and reimbursements.
• Monitor online giving platforms, troubleshoot issues, and serve as a point of contact for service providers.
• Schedule donor visits, travel by senior management, manage calendars where necessary, and handle logistics.
• Perform general administrative duties.

Requirements

• Language Skills: Native proficiency in English and good Hebrew skills.
• Technical Skills: Advanced proficiency in Microsoft Office, especially Excel (advanced level preferred), PowerPoint, and Outlook. Understanding of relevant AI tools – helpful.
• CRM Experience: Prior experience managing and utilizing CRMs used by nonprofits to track donations, manage data and generate reports.
• Good communication skills
• Proven experience in handling multiple tasks and deadlines, with strong organizational skills.
• Previous experience working in a nonprofit environment, preferably in a similar role within global fundraising operations.