Sales Operations Account Manager

SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 3000 employees, offices in 34 countries, and millions of products installed in over 133 countries.

Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.

By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive.

We are seeking a detail-oriented and analytical Account Manager to join our team

• Point of contact for customer operational issues
• Order processing from PO to delivery, ensuring optimal practices are applied.
• Ensure the timely and successful delivery of our products according to SE committed dates and customer needs.
• Manage customer escalations, initiate and execute resolutions.
• Hold periodic forecast process with the customers. Measure, raise flags and manage customer stock, booking and shipments
• Work with Finance department to resolve invoice, credit and pricing issues.
• Track and monitor customers agreement and incentive plans.
• Issue weekly reports, reflecting order status & financial aspects.
• Ensure an appropriate order flow with the compliance to organizational policies.
• Improve processes, build KPI’s and lead automation.
• Frequent communication with worldwide SolarEdge interfaces: customers, operations, planning and sales managers
  
  

• BSc in Industrial Engineering, Economy or Accounting from a recognized university - Must
• Final year student or up to 2 years’ experience in supply chain, planning or operations role.
• Experience in a high-tech company – a plus.
• Excellent English - a must. More languages (mainly German, Italian, French) – a plus.
• Proficiency with Microsoft Office, strong proficiency in Excel.
• Self-starter, ability to operate multiple tasks in a fast paced business environment.
• Team player and excellent communication skills.