VIP Account Manager

PAPAYA is one of the world’s fastest-growing mobile game companies, providing entertainment for millions of users across multiple apps. The company is headquartered in the heart of Tel Aviv.

We’re looking for a highly-qualified, self-motivated individual, with knowledge and passion for games to join our Customer Experience Department.

Your primary focus will be on increasing players life-time value by proactive outbound communication, all to ensure an engaging and rewarding experience for our players in our biggest VIP community.

Responsibilities

• Monitor and report on goals and KPI
• Encourage, support, engage & retain our players
• Build and manage relationships with our VIP customers
• Create exclusive content, promotions & activities for our players – in order to generate value for our players and expand their worth & experience within our games
• Will understand the product, features, monetization & economy of the game

Qualifications

• 2+ years of experience in Community Manager/Sales/VIP Management - a must
• Native or mother tongue level in English - a must
• Proven analytical competencies and data-oriented - a must
• Target / Sales Driven
• Experience in building social content
• Campaign Management and optimization
• High-level understanding / interest in social gaming / online marketing field
• Experience within the online gaming/skill based industry