Technical Support Engineer

Our global operation continues to expand. We’re looking to grow our support team with hard-working, tech-savvy support agents to take part in the journey.

The ideal candidate is service-oriented, self-motivated, with excellent organizational skills and a willingness to learn new technologies.

We’re a start-up, so the work is highly interdisciplinary. Providing technical support is the backbone of the role and giving product feedback based on your knowledge of clients’ pain points, and take part in other tasks.

The position is shift-based and requires work during nights and weekends

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What You’ll

• doProvide technical support to enterprise customers on our products and servic
• esEmploy creative problem-solving skills to efficiently solve customers’ issu
• esDevelop expertise in Autofleet products and stay up to date on new features and improvemen
• tsWork with Product and R&D to investigate issues and provide usability feedback from custom
• erTake part in company projects based on your abilities and interests. We’re a young and growing company. We like it when people take initiative and learn new skill

s.Requiremen

• tsNative or high-level Engli
• shStrong communications skil
• lsSolid technical aptitude and a passion for learning new technologies, products, and methodologi
• esStrong critical thinking and attention to deta
• ilFlexibility and availability to embrace chan
• geExperience with web technologies and scripting languages - an advanta
• ge1+ year in customer-facing role - an advanta
• geExperience working with SQL- an advanta

geApply for this j