Pre-Sales/Sales Engineer

At Cymbio, we are transforming how commerce and business relationships are initiated and conducted. Our mission is to enable companies to seamlessly connect, scale, and automate the full cycle of digital commerce from strategy and technology to daily operations. We’re dedicated to creating a transparent, dynamic world, investing heavily in our people, customers, and product. We are rapidly growing and looking for talented, culture-first individuals to shape the future of connected commerce. Join us on this exciting journey to build the next generation of retail automation!

We are seeking a Pre-Sales/Sales Engineer to join our team and play a pivotal role in supporting the technical aspects of our sales process. As a Pre-Sales/Sales Engineer, you’ll work closely with Sales, Product, Engineering, and Operations to craft technical solutions that address our clients’ needs and showcase Cymbio’s unique value proposition.

Responsibilities:

• Create and present compelling demonstrations that clearly communicate Cymbio’s unique solutions and benefits
• Develop in-depth knowledge of Cymbio’s platform and competitors to position our solutions effectively
• Identify client pain points and requirements, tailoring technical solutions to meet their goals.
• Serve as a trusted technical advisor, addressing client questions on integrations, APIs, and sales channel workflows
• Oversee all technical aspects of RFP and RFI responses to ensure accuracy and alignment with client expectations.
• Partner with Sales to ensure the successful closure of deals by addressing technical challenges and objections.
• Effectively communicate the brand’s needs & feedback to the product teams for future product enhancements
• Collect, analyze, and document competitive insights to maintain a strategic advantage.
  
  

• 3-4 years of experience as Pre-Sales/Tech Project Manager for B2B SaaS companies
• Hands-on experience with APIs, EDIs, XMLs, and familiarity with eCommerce platforms, ERP systems, PIMs, and WMS solutions - an advantage
• Extremely organized with strong attention to detail
• Strong presentation, interpersonal, and communication skills
• Knowledge in the US &/or EU retail & brand market - an advantage
• Problem solver, who works well in a fast-paced environment
• Ability to prioritize workload and meet tight deadlines
• English - written and verbal - native speaker level - a must
• Work well both independently and collaboratively as a strong team member and adept at working with multiple stakeholders
• Passion for innovative solutions and process improvement
• A team player with a can-do attitude