Operations Supervisor

Operations Supervisor

Convergence is seeking a growth-minded Operations Supervisor

to lead and scale a newly established medical billing department.

The ideal candidate will possess strong operational leadership skills,

a growth-oriented mindset, and the ability to manage day-to-day operations

while laying the foundation for future expansion. This role is in our Jerusalem office.

Responsibilities:

• Oversee daily operations of the department, ensuring efficiency, accuracy, and compliance in all processes, while setting the groundwork for scalability as the team grows.
• Continuously analyze and improve operational workflows to streamline processes, reduce costs, and enhance service delivery, driving long-term growth and efficiency.
• Lead, motivate, and mentor a small team while developing a plan for future hiring and training to support departmental expansion in alignment with company growth objectives.
• Collaborate with senior leadership to develop and implement strategies for scaling the department, ensuring resources, infrastructure, and systems are aligned with the company’s long-term goals.

Skills required:

• Strong problem-solving skills with a focus on growth, scalability, and process improvement.
• Ability to lead and inspire a small team while planning for future growth.
• Excellent communication and collaboration skills, with the ability to work cross-functionally and engage stakeholders at all levels to ensure operational success and alignment with company goals.
• Adaptability and resilience in a fast-paced, evolving environment, with the ability to manage change and drive innovation as the department scales.

Requirements:

• Proven experience in operations and team management within a healthcare back office or medical billing environment.
• Ability to work mostly EST hours with an overlap of Israel working hours.

Click here to apply