Digital Account Manager

Digital Customer Experience Manager

We are looking for a creative and entrepreneurial digital expert to lead our customer experience journey – from booking to the end of the trip. This role involves designing customer journeys, integrating technological tools (automation, AI), and optimizing marketing strategies to reach the right audience with the right product.

• At least 2 years of experience in digital marketing or project management (preferably in a digital advertising agency or web development company).
• General understanding of marketing technologies (Marketing Automation, CRM, AI) – no coding required.
• Analytical mindset with the ability to interpret data and improve customer experience.
• Creative and strategic thinking, with the ability to identify trends and implement innovative solutions.
• Strong teamwork skills and excellent interpersonal communication.
• Familiarity with the tourism industry – an advantage (but not a must).

This is an opportunity to be part of something new and play a key role in the technological evolution of our company while gaining a deep understanding of the travel industry and its audience.

Join us in building something great!

Gordon Travel Team!