CX Junior Project Manager

Responsibilities

• Manage the project plan for the data center migration project.
• Track the status of the tasks, flag risks and provide updates and mitigation recommendations.
• Monitor progress and adjust as needed.
• Manage communications with customers.
• Map and define business requirements for internal tools to support the migration project.
• Liaise between company departments: Cloud, R&D, Support, Customer Success, Global Applications.
• Be the focal point for cloud operations projects
• Produce the cloud operations monthly report
• Assist the PMO with additional project and tasks as needed
  
  

• B.A/B.Sc. in Business Administration, Industrial Management or other relevant degrees.
• Experience working with multiple, varying stakeholders
• Excellent written and verbal communication skills
• Strong attention to details and technicalities
• Excellent organizational and technical abilities
• Excellent English level both written and spoken
• Resilient, ability to work in times of change and fast growth
• Good interpersonal and multi-tasking skills
• High interest in the operations of complex software products, SaaS, Cloud and Customer Experience.