Support Specialist

Unicoo is looking for a Support Specialist to handle inbound and outbound communications while ensuring top-tier reputation management. This role is ideal for someone with excellent communication skills and the ability to resolve issues efficiently and professionally.

Responsibilities:

Manage inbound and outbound communications with clients and partners.

Handle inquiries, resolve issues, and provide excellent customer support.

Monitor and manage online reputation across various platforms.

Work closely with internal teams to improve client experience.

Maintain accurate records and reports of interactions.

Requirements:

Fluent in English (spoken and written).

Strong communication and interpersonal skills.

Experience in customer support, communications, or reputation management.

Ability to multitask and work in a fast-paced environment.

Proficiency in support and CRM tools.