Help Desk Specialist (Student position)

Rapyd Is Building the Future of Fintech!

Rapyd is a financial technology company that allows businesses to accept and make payments anywhere, using any method. By building the largest local payments network, we’re unleashing global opportunities, letting businesses reach new markets faster and giving more consumers access to innovative goods and services.

Built from the ground up as a global organization, diversity is in our DNA. We have offices in London, Tel Aviv, Singapore, California, and Reykjavik, and employees around the world. Our investors include Stripe, General Catalyst, Oak FT, Tiger Global, Durable Capital, Target Global, and TaL Capital.

If you’re looking to be part of a fast-growing company that’s disrupting the payments industry by building transformative technology, then join our team and play a pivotal role in developing the future of fintech.

Responsibilities:

• Supporting users in multi-region environments & worldwide teams.
• Managing users and permissions of cloud based products.
• Mastering, deploying and supporting the latest technologies.
• Onboarding and offboarding process.
• Managing computers and peripheral equipment

Requirements:

• At least 2 years experience as a help desk specialist in a cloud-based environment.
• Service-oriented, patience and independent
• Fast learner
• Excellent understanding of computer systems and hands-on experience with installing and maintaining peripheral equipment
• Experience supporting Mac’s
• Fluent English
• Good understanding of cloud environments - advantage
• Familiarity with G suite - advantage
• Basic scripting skills (Powershell, Bash or Python) – advantage