Client Onboarding Agent / SDR

Job Title: Remote Onboarding & Sales Development Representative (SDR)

Location: Remote

Job Overview:

We are seeking a dynamic and results-driven Remote Onboarding & Sales Development Representative (SDR) to join our team. This hybrid role combines client onboarding with sales development, ensuring new customers have a smooth transition while also driving pipeline growth through outbound prospecting. The ideal candidate has a blend of customer success, sales acumen, and strong communication skills.

Key Responsibilities:

• Guide new clients through the onboarding process, ensuring they understand and effectively use our product/services.
• Conduct virtual onboarding sessions, training calls, and check-ins to maximize adoption and retention.
• Address client concerns, troubleshoot issues, and provide proactive support to enhance the user experience.
• Work closely with customer support and account management teams to ensure seamless handoffs.

• Conduct outbound prospecting via cold calls, emails, and LinkedIn to generate new business opportunities.
• Qualify leads through discovery conversations and set appointments for the sales team.
• Nurture prospects through personalized follow-ups and engagement strategies.
• Maintain an organized pipeline in the CRM, tracking all activities and touchpoints.

• Provide feedback to sales and product teams based on customer interactions.
• Analyze onboarding and sales data to improve processes and customer retention.
• Stay up-to-date on industry trends, competitors, and best practices to optimize outreach and onboarding strategies.

Requirements:

• 1-3 years of experience in sales, customer success, or a related field.
• Strong communication, presentation, and interpersonal skills.
• Very strong writing skills
• Perfect English
• Comfortable working in a fast-paced, remote environment.
• Ability to handle objections and think on your feet.
• Experience with CRM tools (e.g., HubSpot, Pipedrive, Salesforce) is a plus.
• Self-motivated, organized, and results-driven.

Compensation & Benefits:

• Competitive base salary + commission structure.
• Fully remote work with flexible hours.
• Career growth opportunities within a fast-growing company.

How to Apply:

If you're passionate about sales, customer success, and helping clients achieve success from day one, we want to hear from you! Apply today with your resume and a brief cover letter explaining why you're a great fit for this role.

Email resumes to: info /at/ depsint.com