IT Project Manager, Infrastructure & Cloud

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As an IT Project Manager specializing in Infrastructure & Cloud, you will play a crucial role in driving successful outcomes for our critical IT projects. You will be responsible for standardizing processes, consolidating reporting, and improving communication with upper management, ensuring alignment with our evolving cloud-first strategy.

How will you make an impact?

Lead & Manage Infrastructure & Cloud Projects:

• Oversee full project lifecycle for cloud migrations, infrastructure upgrades, and virtualization.
• Drive project planning, execution, and closure adhering to best practices.
  
  

Process Standardization & Improvement:

• Implement and maintain consistent project management methodologies for Infrastructure & Cloud projects.
• Identify and implement process improvements for efficiency and risk reduction.
  
  

Reporting & Communication:

• Serve as primary point of contact for project updates.
• Consolidate project reports, KPIs, and risk assessments.
• Prepare clear presentations and reports for management.
  
  

Budget Management & Governance:

• Develop and manage project budgets, track expenditures, and ensure adherence to financial guidelines.
• Conduct budget reviews and proactively mitigate cost overruns.
  
  

Stakeholder Management:

• Build and maintain strong relationships with stakeholders.
• Effectively communicate project updates, address concerns, and manage expectations.
  
  

How You Will Make an Impact:

• Accelerate Cloud Adoption: Drive successful cloud migrations and optimize cloud infrastructure utilization.
• Enhance Operational Efficiency: Streamline IT operations through automation, virtualization, and other infrastructure enhancements.
• Improve Service Delivery: Ensure high availability, reliability, and performance of critical IT services.
• Minimize Risk: Proactively identify and mitigate potential risks associated with infrastructure and cloud deployments.
• Drive Innovation: Stay abreast of emerging technologies and explore opportunities to leverage cloud computing to gain a competitive advantage.
  
  

Have you got what it takes?

• Proven experience as an IT Project Manager with a strong focus on Infrastructure & Cloud (e.g., AWS, Azure, GCP)
• Experience with infrastructure technologies such as servers, networks, storage, and virtualization
• Excellent project management skills, including planning, execution, monitoring, and control
• Excellent communication and interpersonal skills
• Proficiency in project management tools (e.g., Jira, Azure DevOps)
• Bachelor's degree in Computer Science, Information Technology, or a related field
  
  

You will have an advantage if you also have:

• Experience with Agile methodologies (e.g., Scrum, Kanban)
• Experience with ITIL or other IT service management frameworks
• Experience with budgeting and financial forecasting
  
  

Key Considerations:

• This role requires a strong understanding of both traditional IT infrastructure and emerging cloud technologies.
• The ideal candidate will be a highly motivated and results-oriented individual with a passion for driving innovation in the cloud.
  
  

By emphasizing the Infrastructure & Cloud focus throughout the description, you clearly communicate the specific expertise and experience required for this role.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere

Requisition ID: 5826

Reporting into: Manager, Global Infrastructure Systems

Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.