Customer Technical Support

Company Description

wecom is a cellular operator in Israel with over 300k subscribers offering a wide range of subscriptions suitable for everyone. Known for its innovative and smooth customer experience, we provide professional service at a fair price.

Role Description

This isCustomer Technical Support role located in Petah Tikva at wecom. The role involves providing technical support, troubleshooting, and ensuring customer satisfaction on a day-to-day basis.

Qualifications

• Technical Support and Troubleshooting skills
• Analytical Skills and Customer Support expertise
• Experience in maintaining high levels of Customer Satisfaction
• Problem-solving abilities
• Excellent communication and interpersonal skills
• Attention to detail and ability to work in a fast-paced environment
• Knowledge of cellular technology and networks is a plus
• Previous experience in customer service roles