RevOps Specialist

Riverside empowers media companies to record podcasts and video interviews remotely in studio quality. Since launching, we have experienced rapid growth and are trusted by customers such as Spotify, NY Times, NBC, CNN and iHeartMedia.

About The Role

As a Revenue Operations Specialist you will play a critical role in scaling and improving our Business process. We’re looking for a professional who can combine strategic thinking and a data-driven approach with hands-on solution implementation. The ideal candidate is someone who can identify business opportunities and bottlenecks, design state of the art processes and solutions to solve these - and own the implementation through CRM, technology implementation and change management.

Responsibilities:

• Manage and maintain Hubspot CRM system, including the Marketing, Sales, and Operations hubs.
• Implement and optimize business processes to ensure efficiency and productivity.
• Collaborate with cross-functional teams to identify and address business needs.
• Develop and implement strategies to improve lead generation, customer retention, and sales.
• Ensure data hygiene by regularly reviewing and updating data.
• Analyze data to identify trends and opportunities for improvement.
  
  

• Bachelor's degree in a related field or equivalent experience.
• 3+ years of experience managing CRM platforms to manage the full customer lifecycle.
• Strong analytical skills and experience with data analysis.
• Proven track record of improving business operations and processes.
• Excellent project management skills, including the ability to prioritize and manage multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• Experience in the B2B SaaS industry is a big advantage.