Renewal Manager

The Renewal Manager will oversee and manage the renewal process for our clients, ensuring all legal, insurance, and compliance aspects are handled effectively. This role involves collaboration with the Customer Success (CS), Finance, and Sales teams to ensure a smooth renewal process.

Responsibilities:

• Manage the renewal process for 100 clients per month.
• Collaborate with Finance and Legal teams to ensure contract accuracy.
• Partner with field sales and customer success to sell subscription renewals and upsells.
• Negotiate terms with client procurement teams.
• Prepare proposals and renewal rate calculations.
• Strategize with CS and Account Executives on renewal scenarios.
• Report to senior management on accounts and goal attainment.
• Collect and analyze customer data from CS team.
  
  

• Excellent computer skills including Salesforce.
• Detail-oriented with strong organizational skills.
• Proven experience in managing renewals, preferably in a SaaS company.
• Strong communication and negotiation skills.
• Ability to work independently and prioritize tasks effectively.
• Bachelor’s Degree or equivalent experience.
  
  

• Experience in the technology or SaaS industry.
• Knowledge of CRM and project management tools.
  
  

• Work with a dynamic and innovative team in a fast-growing SaaS startup.
• Enjoy the flexibility of remote work and a healthy work-life balance.
• Competitive compensation package and opportunities for professional growth.