Director of Analytics

Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth while delivering the best value to guests. With a complete suite of features and 150+ industry partners, including major booking OTAs like Airbnb, Vrbo, Booking.com, Tripadvisor, Expedia, Hopper, Google Travel, and many more, Guesty is transforming the hospitality industry with innovative solutions.

Today, Guesty has 15 offices and 700+ team members across the globe.

We are seeking a seasoned and strategic Director of Analytics to lead and manage our team of analysts while contributing hands-on to the performance analytics domain.

This is a high-impact role requiring a blend of analytical expertise, leadership skills, and business acumen.

You will take ownership of performance analytics by tracking company KPIs, analyzing performance metrics, and providing actionable insights and predictions on business performance. Additionally, you will collaborate with cross-functional teams to promote a data-driven decision-making culture and ensure alignment with Guesty’s strategic goals.

Responsibilities:

• Manage, and mentor a high-performing analytics team, fostering growth and collaboration. Define team objectives and ensure alignment with Guesty’s business priorities.
• Partner with executive leadership to identify opportunities to leverage data for strategic business decisions.
• Drive high standards of data quality and governance, ensuring the accuracy and reliability of insights.
• Partner with data engineering to optimize data pipelines and analytics infrastructure.
• Collaborate closely with internal stakeholders and teams to deliver impactful insights that drive alignment with company objectives.
• Ensure clear communication and alignment of analytics priorities across stakeholders.
• Utilize strong SQL skills to engage directly with data, build queries, and support complex analyses.
• Oversee the creation and maintenance of dashboards, reports, and KPIs to monitor Guesty’s performance across all business functions.
• Identify trends, anomalies, and opportunities to inform decision-making and drive continuous improvement.

Requirements:

• Proven experience (8+ years) in analytics roles, with at least 3+ years in a senior leadership position.
• Demonstrated success in managing and scaling analytical teams in a B2B SaaS environment.
• Strong SQL proficiency with a hands-on ability to query, manipulate, and analyze large datasets.
• Significant experience with data visualization tools (e.g., Tableau, Looker) and advanced analytics techniques.
• Strategic thinker with a track record of using data to drive business decisions and outcomes.
• Exceptional communication and storytelling skills to convey insights effectively to diverse stakeholders.
• Experience collaborating cross-functionally in a fast-paced, dynamic organization.
• Fluent in English

Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.