Salesforce Administrator

Welcome to the future of cloud networking and security!

Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more). Cato’s unique technology inspired a brand-new product category, later named “SASE” by Gartner and a market expected to reach $25 billion by 2027.

This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don’t miss it!

We are looking for a Salesforce Administrator to join our excellent IS team. The Salesforce Administrator will provide 1st tier Support while managing our ticketing system and other systems like Salesforce and Zendesk. The Salesforce Administrator will assist users on their day-to-day tasks and provide solutions for Sales, Marketing, Support, and other departments.

• Hybrid model: 3 Days a week from the office, 2 days from home
  
  

• Provide daily support to end-users, troubleshoot issues, data fixes and cleanups, reports, dashboards and respond to help desk requests.
• Manage daily operations, including system configuration, user setup, roles, profiles, permissions, and access control.
• Monitor and ensure the performance, reliability, and availability of the systems.
• Maintain data integrity and security, including regular data uploads, backups, and field audits.
• Handle all basic administrative functions, including user account maintenance, reports, dashboards, and other routine tasks.
• Manage data imports, data cleanup, deduplication, and enrichment processes.
• Create new fields/forms, troubleshoot Integration errors, assist users in creating reports
• Implement configuration changes and system enhancements based on business requirements while following established development standards and best practices (e.g., creating/updating custom fields, Flows, email notifications, reports, and dashboards)
• Develop meaningful relationships with key stakeholders within the Company (Sales, Customer Success, Marketing, Support)
  
  

• Hands-on experience as a Salesforce Admin – 2 years minimum
• Hands-on experience as Admin on one of the following systems: Zendesk, CPQ – Advantage.
• Salesforce Certified Administrator - Must
• Strong interpersonal and communication skills to work effectively with technical and non-technical stakeholders.
• Excellent problem-solving and analytical skills
• Strong ability to prioritize work in a high velocity environment
• Independently driven to learn new applications, technologies, and skills
• Experience with Excel. Ability to understand and execute MS Excel formulas (and understand when/why to use them)
• Advanced proficiency in English is required; native or bilingual proficiency is preferred, along with excellent verbal and written communication skills.
• Team player