Program Manager

Company Description

ShopperAI is a cutting-edge Retail Tech company based in Tel Aviv-Yafo. Using computer vision, ShopperAI provides actionable insights that improve retail operational excellence and solves the biggest pains of retailers worldwide.

Role Description

This is a full-time on-site role for a strong leader who wishes to be our Delivery Program Manager at ShopperAI. The Delivery Program Manager will be responsible for

• Overseeing day-to-day operations of our production
• Managing ad hoc projects
• Ensuring the flawless running of our customers onboarding process from deal signature to customer being connected to our SaaS, including planning the resources required according to onboarding projections
• Own the gantt of our onboarding customers, work closely with sales, pre sales, R&D and production teams
• Collaborate with cross-functional teams to deliver projects effectively and drive continuous improvement.
• Work closely with the COO on building the Operations department NOC, Support and more

Qualifications

• Analytical Skills and Program/Project Management experience
• Proven experience in leadership roles building and running processes
• Excellent problem-solving and decision-making skills
• Proven track record of successful project delivery, detail oriented and highly organized
• Excellent communicator, both verbally and in writing
• Strong sense of ownership and getting things done
• Self-motivated person with excellent interpersonal skills
• Advanced English written and verbal communication skills
• 5 years of experience as a program manager

Advantage

• Experience in a technology company
• Bachelor's or Master's degree in Business, Management, or related field