Store Manager

Purpose & Impact On Organization

Drive your store’s profi tability by:

¬ Meeting or exceeding store sales and profi t targets

¬ Managing all resources within the store to provide customers with a leading shopping experience

¬ Driving the proper execution of established policies, procedures, initiatives and directives

Key Responsibilities

¬ Take full ownership of the store and its commercial success

¬ Analyze relevant data to probe and challenge the status quo

¬ Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed

¬ Drive continuous improvements in the store’s sales, productivity and profitability

¬ Ensure the legal and financial integrity of the store

¬ Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor

¬ Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling

when you are not able to assume the responsibility yourself

¬ Schedule staff so as to properly serve customers, drive sales and execute tasks

¬ Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

¬ Ensure proper in-store Brand execution according to established standards and directives

¬ Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge

¬ Manage all store operations in a systematic and efficient manner, as per established policies and procedures

¬ Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained

in the store

¬ Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately

available and easily accessible to customers on a consistent basis

¬ Ensure cash register transactions are processed quickly and accurately

¬ Lead and implement all applicable loss prevention policies and procedures

¬ Maintain a safe and productive shopping and working environment

¬ Manage the recruitment and training of store team members

¬ Ensure all HR policies and procedures are adhered to

¬ Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate

and prompt feedback, including actively managing poor performance

¬ Work with the District Manager to identify and develop select strong performers with potential for growth along

the Retail Field Career Ladder

¬ Share best practices to drive the collective performance of all district stores

¬ Complete all applicable training programs and effectively apply the learning on the job

Key Relationships

¬ Customers

¬ Peers and Supervisor

¬ Vendors and Support Functions (e.g. Visual Merchandising, Facility Services, etc.)

¬ Local Administration (e.g. mall management)

Minimum Qualifications

• Minimum 18 months work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of
  
  

• Intermediate numeracy and literacy and advanced verbal communication skills
• A Bachelor's degree is an advantage