Operations Product Engineer

Description:

Quantum Machines is a global leader in control systems for quantum computing, a field on the verge of exponential growth.

Our innovative hardware and software mark a groundbreaking approach in quantum computer control, scaling from individual qubits to expansive arrays of thousands.

At the core of QM lies a passionate and ambitious team committed to reshaping the construction and operation of quantum computers. Our work is fueled by a deep understanding of customer needs, driving us to deliver unparalleled solutions in this revolutionary field.

We are looking for an Operations Product Engineer to drive operational excellence across the full product lifecycle — from NPI transfer to mass production and legacy product support.

Key Responsibilities:

Legacy Product Ownership

• Manage and sustain legacy products throughout their lifecycle
• Lead ECO processes from creation through implementation
• Manage EOL activities, AVL updates, and second-source qualifications
• Monitor component lifecycle, risks, and supply continuity

PLM & Documentation Control

• Maintain accurate product documentation (BOMs, drawings, work instructions, etc.)
• Manage configuration control and documentation updates in PLM systems (Agile)
• Ensure all production documentation is complete, approved, and current

NPI to Production Handshake

• Facilitate smooth transition of new products into mass production
• Validate production readiness: BOM maturity, test plans, jigs, calibration needs, workflows
• Work closely with R&D, NPI, Quality, and PE teams to ensure alignment
• Collaborate with Contract Manufacturers (CMs) for implementation and verification

Production Support & Continuous Improvement

• Provide daily engineering support to production lines
• Drive improvements in yield, cycle times, and work instructions
• Support root-cause analyses and CAPA activities
• Identify and implement process optimization opportunities and cost reduction

Test Equipment Management

• Manage test equipment and documentation for ATE test equipment
• Ensure test stations and fixtures meet readiness standards
• Coordinate preventative maintenance with internal teams and CMs

Must-Have

• BSc in Mechanical, Electrical, Electronics, or related engineering field
• Experience with Contract Manufacturers (local or overseas)
• 2-4 years in Operations, NPI, Sustaining Engineering, or Manufacturing Engineering
• Hands-on experience with ECO processes, documentation control, and PLM systems (Agile - advantage)
• Strong technical understanding of electronics, mechanics, and manufacturing processes
• Experience supporting production lines and solving technical issues

Nice-to-Have

• Background with test equipment, calibration workflows, or ATE systems
• Familiarity with quality processes, documentation standards, or MR/NPI frameworks
• Proven experience in increasing yields and reducing waste
• Lean Six Sigma
• Experience in high complexity, multidisciplinary products (mechanical + electronics)‑complexity, multidisciplinary products (mechanical + electronics)

Soft Skills

• High degree of ownership and accountability
• Strong communication and cross-functional collaboration skills
• Detail-oriented and structured and creative approach to problem-solving
• Ability to manage multiple tasks in a fast-paced environment

Why Join Us?

• Work on cutting-edge quantum and multidisciplinary technologies
• Influence on how legacy and new products are supported and scaled
• Be part of a growing operations organization with strong engineering culture
• Collaborate closely with R&D, PE, Quality, and Manufacturing teams