Senior QA Engineer

The browser has become the main productivity tool for employees due to driving trends like working remotely, BYOD, and web-based SaaS applications.

At Seraphic, we are revolutionizing browser security. Our patent-pending technology offers unmatched protection against zero-day attacks, phishing, and malicious downloads. By operating at the core of the browser, we provide comprehensive visibility and control, preventing data loss and leakage.

Why Seraphic?

• Cutting-Edge Protection: Full defense against all browser threats
• Seamless Access: Browse internal sites and private applications directly from your browser without a VPN or a remote desktop
• Innovative Environment: Be part of a team leading the cybersecurity frontier shaping the modern solutions impacting billions of users
• Challenging Technologies: Engage with a rich SaaS app, high-scale backend processing millions of requests, and a core networking solution, all with the highest level of security
• Innovation and Leadership: Leverage our patented technology and leadership recognition, such as Frost & Sullivan's 2024 Enabling Technology Leadership Award for Global Zero Trust Browser Security
• Collaboration and Team: Work with industry experts in a collaborative environment to solve complex problems
  
  

• Perform comprehensive manual testing to ensure the quality and functionality of our cutting-edge product
• Identify, document, and prioritize software bugs, usability issues, and performance problems
• Work closely with the customer support teams to investigate customer-reported issues by replicating scenarios and prioritizing them for the R&D teams
• Work closely with the support, development, and product teams to escalate and resolve issues effectively
• Develop and execute detailed test cases, scenarios, and plans for new features and updates
• Validate fixes and enhancements, ensuring they meet quality standards before release
• Contribute to maintaining and improving testing processes to increase efficiency and accuracy
• Provide clear and actionable feedback to developers and product owners based on test findings
  
  

• 4+ years of experience in manual QA testing, preferably in the cybersecurity field
• Strong analytical and troubleshooting skills to identify root causes of issues
• Experience in testing web applications, APIs, and backend systems
• Familiarity with issue tracking tools (e.g., Jira) and test management platforms
• Basic understanding of networking concepts and cybersecurity fundamentals
• Excellent communication skills, with the ability to clearly document and escalate issues
• Experience in replicating and analyzing customer environments
• Ability to work collaboratively in a fast-paced, dynamic environment
• Self-motivated, detail-oriented, and committed to delivering high-quality results
  
  

• A start-up working experience, preferably in early stages
• Proven experience with facing customer issues
• Familiarity with scripting or basic programming for creating simple tools or utilities
• B.Sc. Computer Science/Engineering or equivalent knowledge