Program Specialist

Description

We are looking for a highly motivated Program Specialist to join our Program Management practice. As a Program Specialist in R&D and Products, you will play a key role in driving operational efficiency and ensuring the seamless execution of quarterly plans. You will work closely with engineering and product teams to track deliverables, enable cross-functional collaboration, and build data-driven dashboards to ensure visibility and alignment. This role requires a practical, action-oriented mindset with strong technical and operational expertise.

Responsibilities

Cross-Engineering & Product Operations

• Support the development and optimization of operational workflows to enhance team efficiency
• Work closely with R&D and Product teams to ensure seamless communication and alignment
• Support team members by gathering required data, creating process maps, or assisting with system configurations
• Facilitate daily and weekly check-ins to address challenges and maintain momentum
  
  

Delivery Tracking

• Create and maintain dashboards to provide real-time visibility into delivery status, milestones and monitor KPIs
• Work directly with raw data to analyze performance, identify bottlenecks, and highlight improvement areas
• Use data to produce actionable reports and provide insights for decision-making at every level
• Prepare concise, data-backed reports to update leadership and stakeholders
  
  

Enablement & Execution

• Support the implementation of Q plans, coordinating across teams to resolve dependencies and blockers
• Develop tools, templates, and documentation to support program delivery and improve team workflows
• Roll up your sleeves to manage project deliverables, resolve blockers, and ensure smooth handoffs between teams
• Assist in resource allocation and scheduling to meet project deadlines
  
  

Operational Problem-Solving

• Dive into operational challenges to troubleshoot issues and implement quick, effective solutions
• Maintain and optimize project tools, templates, and documentation for consistent and efficient execution
• Ensure clear and structured workflows, identifying and fixing process gaps as they arise
  
  

In order to be great at this job, you’ll need:

• Bachelor’s degree in Industrial Engineering or related field
• Up to 2 years of experience in program coordination, project management or operational roles
• Hands-on experience with advanced Excel tools (pivot tables, macros, and formulas)
• Experience with Jira
• Strong technical orientation and analytical skills coupled with the ability to quickly learn and adapt to new tools and technologies
• Strong problem-solving skills and a bias for action
• Excellent organizational skills with the ability to juggle multiple tasks and priorities
• Clear and effective communication skills, both written and verbal
  
  

What Makes Verbit Unique?

Verbit’s team is committed to putting our customers words to work! Join a team of 400 incredible individuals who share a vision of making all video and audio content accessible to people with disabilities and more actionable and engaging for everyone. Verbit’s in-house, AI-based solutions take live and recorded audio and video to the next level. We do more than just provide the best captioning, transcription, translation and audio description - we offer helpful insights through Generative AI and other features on top of these tools. With Verbit, our 3,000 customers globally can make the most out of their content, events and conversations. Leading universities, corporations, legal agencies and media entities benefit from Verbit’s customized offerings and verbal intelligence platform which is built for the needs of speech-intensive industries.

Do you have Verbit DNA?

Verbit’s people are committed to “winning together” through constant collaboration to have an impact on the world. They share a “do good” mentality and apply it daily in their work.

We’re a Group Of

• Tech-savvy individuals who are always open to growth and learning
• Adaptable and flexible people who thrive in a fast-paced environment
• Creative minds who rethink and question how to outperform past results