Fireberry is an end-to-end business management platform tailored to business-specific needs.

From marketing to sales to customer service and more, Fireberry makes it easy for entire businesses to work together.

Each department is powerful on its own, but together, they can be explosive.

Fireberry was built from the ground up by developers who already knew back in 2011 that there had to be a better way to improve customer relations and decided to develop a software for every need aimed to keep customers delighted.

After conquering the local market with more than 2000 satisfied Israeli customers from various industries, we are ready to go global.

Are you up for the challenge?

The CRO will play a critical role in scaling the organization, optimizing operations, and executing the company’s strategic vision. Reporting directly to the CEO, the CRO will oversee day-to-day operations, drive cross-functional collaboration, and ensure alignment between departments to achieve business goals. The ideal candidate is a seasoned operator with experience in SaaS startups, a track record of scaling operations, and a passion for driving results in a fast-paced environment

As a CRO in Fireberry you will...

• Operational Leadership: Develop and implement scalable operational strategies, systems, and processes to drive efficiency and support growth.
• Strategic Planning: Collaborate with the CEO and leadership team to define and execute the company’s long-term strategy, ensuring alignment across all functions.
• Team Management: Lead and mentor department heads (Sales, Marketing, Customer Success, Finance, HR) to ensure operational excellence and foster a high-performance culture.
• Customer Experience: Oversee customer-facing operations, ensuring a seamless and exceptional user experience from onboarding to ongoing support.
• Financial Management: Partner with the CEO, oversee financial operations to manage budgets, forecasts, and financial performance metrics.
• Data-Driven Decision Making: Establish key performance indicators (KPIs) and use analytics to measure success, identify trends, and inform decision-making.
• Process Optimization: Continuously evaluate and refine operational workflows to enhance productivity and reduce costs.
• Cross-Functional Alignment: Facilitate collaboration between departments to streamline communication and achieve business objectives.

To be an CRO in Fireberry you need...

• Proven experience in a senior operational leadership role, preferably as a CRO or VP of Operations in a SaaS startup.
• Strong understanding of SaaS business models, metrics ( ARR, CAC), and scaling strategies.
• Demonstrated success in building and managing high-performing teams.
• Exceptional strategic thinking, problem-solving, and decision-making skills
• Hands-on experience with CRM platforms and a passion for customer-centric solutions.
• Excellent communication and interpersonal skills, with the ability to inspire and align teams.
• Analytical mindset with a strong focus on data-driven decision-making

Why Join Us?

• Opportunity to shape the future of a growing CRM SaaS company
• Collaborative and innovative work environment
• Competitive compensation package, including equity
• Professional growth and leadership opportunities
• The chance to make a meaningful impact on SMBs around the world.