Senior BackEnd Engineer- CFG Group

We seek a highly skilled and technically proficient individual to join our Customer Focus Group (CFG). This role requires extensive development experience, technical expertise, and the ability to gain a holistic overview of our product, bridging technical and commercial aspects. At OX, CFG team members can handle development, architecture, product, and customer interactions.

As part of the CFG, you will interact with various internal teams, from engineering to sales and management, and work to ensure that customer needs are fully integrated into the product development process or met by developing new features or resolving pressing technical issues. Your strong technical background will enable you to address complex product challenges. At the same time, your broad perspective will help drive the product forward by focusing on infrastructure, performance, and overall customer satisfaction.

Responsibilities:

• Holistic Product Oversight: Understand the entire product lifecycle across different departments. You will be expected to touch on all product aspects, from technical features to commercial considerations, ensuring customer needs are prioritized and addressed. There will be a lot of development work across various microservices.
• Cross-Departmental Communication: You will work closely with developers, product managers, and sales teams to relay customer feedback and translate it into actionable internal objectives.
• Technical Initiative: Drive technical improvements and initiatives related to product infrastructure, performance, and feature sets, ensuring the product remains scalable and robust based on customer demands.
• Independent & Collaborative Leadership: Collaborate effectively across departments and demonstrate the ability to lead initiatives independently, ensuring progress aligns with customer expectations and company goals.
• Customer-Centric Focus: Always prioritize customer needs and pain points. You will advocate for the customer’s voice in all product decisions, from functionality to performance.
  
  

• 5+ years of experience in backend development, with a strong focus on customer-centric products.
• Proficiency in Node.js and TypeScript, or other relevant backend languages.
• Deep understanding of backend architecture, including microservices, API design, and design patterns.
• Experience with cloud platforms such as AWS, Azure, or GCP, and their associated services (e.g., serverless computing, databases).
• Strong knowledge of SQL and NoSQL databases and experience in scaling systems for high-volume data processing.
• Proven problem-solving abilities with a track record of delivering performant, scalable solutions.
• Excellent collaboration and communication skills, working effectively with globally distributed teams.
• Experience in agile development practices and CI/CD pipelines.